We also value your feedback and suggestions — they help us continually improve the Business Loans experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
The Australian Taxation Office’s firmer approach to outstanding business tax debt is sharpening the cash flow challenge for small and medium-sized enterprises. After several years in which many businesses relied on payment plans or delayed tax obligations to preserve working capital, the environment is becoming less forgiving. For owners, that means tax debt can no longer sit at the edge of the finance plan. It needs to be treated as a core liability alongside wages, suppliers, rent and loan repayments. - read more
Australian SMEs appear to be entering the new financial year with a more cautious approach to debt, according to the latest Banjo Barometer data reported by Inside Small Business on 10 July 2026. Rather than borrowing primarily to fund expansion, more businesses are using loan funds to cover immediate operating needs such as wages, supplier payments and day-to-day cash flow. - read more
CPA Australia’s July 2026 warning to SMEs is a timely reminder that tax time is not just an administrative deadline. It is also a period when business owners are more exposed to fraud, rushed decisions and avoidable errors that can flow through to cash flow, compliance and future borrowing capacity. - read more
Australian small businesses are entering the new financial year with another cash flow warning light flashing. Recent analysis reported by Inside Small Business shows commercial credit card debt has climbed to a record $2.26 billion, with almost a quarter of that balance sitting in high-interest debt. Commercial card transactions have also risen sharply over the past two years, suggesting many businesses are leaning more heavily on short-term credit to manage everyday expenses. - read more
Applying for a business loan involves more than completing an application form. Lenders typically assess a range of factors when deciding whether to approve a loan, including the financial position of the business, its ability to repay the loan and the information provided as part of the application. - read more
In today's fast-paced business environment, choosing the right type of financing is crucial for long-term success. The global shift towards sustainability has not only reshaped consumer behavior but also business financing strategies. Sustainable business funding has emerged as a key player in this transformation. - read more
When it comes to financing your business, selecting the right option is crucial to its success. The right financial tools can help your business grow, manage expenses, and navigate unforeseen challenges more effectively. - read more
Business loan eligibility refers to the criteria lenders use when assessing whether to approve a loan application. While assessment processes vary, lenders generally consider a range of financial and business-related factors before making a lending decision. - read more
Knowledgebase
Hard Inquiry: A credit report check by a lender or other entity as part of the credit approval process, which can lower your credit score.